
21-3691Erev1.3
HSC-IP Module Installation Instructions
9 / 2008
© 2008 CSG Security Inc. / Sécurité CSG Inc. Page 11 of 13
Guardall (formerly VEREX Technology)
5201 Explorer Drive, Mississauga, Ont., Canada. L4W-4H1
sales@verextech.com +1 905.206.8434 | support@verextech.com +1 905.206.8436 | Fax: +1 905.629.4970
www.guardall.com | +1 877.249.9993
Viewing Security System, HSC-IP
Communications Status
Menu Options
◄ Status ►
↓Ok
• Log on to the system
LCD keypad as a Service
User. Scroll through the
menu options using the keypads left-right arrow keys.
When Status appears, press Ok.
View Status of?
◄ SIPCom ►
↓Ok
• Scroll through the Status
menu until SIPCom
(HSC-IP) appears.
Press Ok.
SIP Comms . . . OK
↓CnclMsgs Debug↓
• SIP (HSC-IP) Comms will
indicate if it is OK or not.
Press the keypad button
below the “CnclMsgs” (Cancel Messages) arrow to
delete unwanted messages from being sent to the
receiver. Press the keypad button below the
“Debug” arrow to view other options.
SIP Comms . . . OK
↓Receivers Data↓
• Press the keypad button
under the Receivers
arrow.
Receiver Num:0 ◄
Not Configured
• The condition of the
control unit’s
communications with a
HSC-IP receiver will display. In this case,
configurations at the security system main control
unit have not been done to communicate with
receiver # 1 (0). Use the keypad’s left-right arrow
keys to select a receiver number. Up to 4
configurable receivers can display.
Receiver Num:0 ◄
Active-Primary
• If communications with
receiver # 1 (0) are ok, a
message that it is active
and that it is the primary receiver will display. Use the
keypad’s left-right arrow keys to select a receiver
number.
Receiver Num:1 ◄
↓Test [Idle]
• If more receivers have
been configured for the
security system to
communicate with and they are standing by (Idle), they
can be tested. Press the button below the arrow for
Test.
Receiver Num:1
[Wait to Open]
• The second receiver (1)
will display that it is being
accessed.
Receiver Num:1
[Connected]
• It will then display that it
is connecting.
Receiver Num:1
[Success]
• If the connection was
successful, “Success” will
display. This means that
this receiver can accept messages if the primary
receiver 1 (0) is not able to. If a connection with the
receiver could not be made or if it is malfunctioning
[Failure] will display.
SIP Comms . . . OK
↓CnclMsgs Debug↓
• Press the keypad “×” key
to return to this selection
screen and press the
keypad button below the “Debug” arrow.
SNUM:00000038 ◄
ent:00014 Rst↓
• The “SNUM” is the
Sequence Number. This
is the security system
and the receiver exchanging heartbeat data. “ent”
(Event) is the event counter. This is how many
transmittable messages the security system has
had.
Pressing the keypad button below the Rst↓
(Reset) arrow will clear any events and return any
counters to 0. Use the keypad’s right arrow key to
move to more information or the left arrow key to
move back.
Retry:00000 Fa◄
re:00000Rst↓
• “Retry” is how many
attempts the security
system has made to
contact the receiver. “Fa – re” (Failure) indicates
when the security system has been unsuccessful
contacting the receiver. 3 unsuccessful Retries = 1
Failure.
Pressing the keypad button below the Rst↓
(Reset) arrow will clear any events and return any
counters to 0. Use the keypad’s right arrow key to
move to more information or the left arrow key to
move back.
Err Info:000 I◄
t:000 Rst↓
• “Err Info” is Error
Information. A trouble
code will appear from
the list below to define a problem. “I – t” is
Initialize Tries. This is the number of times calls are
made to the receiver.
Pressing the keypad button below the Rst↓ (Reset)
arrow will clear any events and return any counters to 0.
Use the keypad’s right arrow key to move to more
information or the left arrow key to move back.
Error Info
Trouble Codes
Description
1 Length Error
2 Unpack Tag Error
5 CRC Error
6 Sequence Error
11 Panel Account Invalid
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